Transforming Business Operations with AI Chatbot Development

Chatbots are conquering the world and they will reform the way we interact with digital world.

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Is your business future-ready?

World is almost at an inflection point where bot era will takeover. Starshot enables businesses and organizations to build and deploy robust industry-specific chatbot applications. We architect and deploy chatbots for specific customer requirements to support leaders across all industries.

When you work with Starshot, you get to focus on delivering a good conversational UX to your customers without getting bogged down in development related complexities. We’re here to help you optimize the workflow, reduce the response time, and retain your prospects with intelligent, smart, and reliable chatbots.

How do chatbots work?

Bots are text-based programs empowered by artificial intelligence and natural learning processes. They are made to interact with users over a given platform, medium, network, or application. There are various types of chatbots and they can perform a number of tasks. Gartner predicts that by 2020, the average person will have more conversations with bots than their spouse.

Chatbots offer 24/7 availability, where a fully dedicated resource is providing you the desired service with unmatched control and transparency. Using the deep learning powers, you can train your chatbots to behave more like a human and deliver interactions in different languages of your choice. Their ability to deliver a cognitive digital experience and manage multiple interactions with natural interface makes them a very cost-effective option for customer support.

Chatbot Development Package

Our custom chatbot development services are for enterprises that want their chatbot to work in a very particular way or want it built using a certain technology.

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According to the survey conducted by Business Insider, nearly 80% of companies have already used or planned to use chatbots by 2020.
HR Chatbot
Office Productivity Chatbot
Sales and Marketing Chatbot
Supply Chain Chatbot
Customer Care Chatbot

Conversational UX

Conversational UI and UX is the ideal way to engage users and keep them interested while delivering an experience which helps them to get the desired result without any hitches. These are the best practices that we follow when developing chatbots.
Providing a way back for users
Avoiding long paragraphs
Cross platform / device testing
Optimum user experience
Undo and Cancel as options
Striving for consistency
Safe professional humor
BOT IMPLEMENTATION STRATEGY

Our five-phase approach in building chatbots

1
Discovery
Service optimization
End-user gain analysis
Deciding the overall aim of the bot and decision makers
2
Definition
Scope definition
Conversation tree
Data sources to be used
Expected output
NLP (Natural Language Processing) – involves free text input
3
Bot Development
User engagement with conversation design
Binary options for conversation flow
Appropriate multiple choice questions
4
Launch
Launching to a closed group before it goes live
Ensuring launch on the right messaging apps
Training the botmaster to handle maintenance
Developing user retention and engagement strategies
5
Natural language processing retraining
Studying the user reaction
Bot usage analysis
Creating a NLP retraining program based on these inputs
Delivering a self-training NLP-driven bot

Find out about how our services can be integrated into your business.

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