Mede Analytics

Redefining Excellence with a UX Makeover

Mede Analytics is an analytical platform that provides detailed reports and versatile analytical tools to Healthcare Providers and Insurance companies.

Laptop screen displaying Mede Analytics UI/UX makeover with updated oncology cost dashboard and performance metrics interface

Overview

Despite offering robust functionalities, MedeAnalytics faced difficulty in attracting and retaining clients due to its outdated user interface (UI) and cumbersome user experience (UX).

challenge

The main issue was the platform's outdated UI/UX, which made user experience difficult and didn't meet modern design standards. Clients found it hard to learn and couldn't get quick answers to their queries. Previous attempts to redesign the product by internal teams and third-party vendors failed, leading to skepticism among stakeholders.

Two laptops displaying healthcare analytics dashboards with charts, graphs, and data visualizations related to high-cost claimants and insight metrics.

solution

To address these issues, we prioritized the redesign of its dashboard. We made smarter use of space and streamlined the cluttered UI by reorganizing elements such as the navigation bar, report filters, and account-related functionalities.

Laptop screen showing a healthcare analytics dashboard titled “Oncology costs,” featuring charts and metrics for paid PMPM, claimants, and total costs across different months.

By prioritizing a visually appealing dashboard and addressing usability concerns, we exceeded expectations and delivered tangible value to both MedeAnalytics and its clients.

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